Effective Date: 2025/01/01
Na Regen Technology Co., Ltd. (“Regen”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website: https://regencargobikes.com.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and country
- Business Inquiry Details: Product interests, configuration preferences, requested quotations
- Usage Data: IP address, device type, browser, pages visited, time spent, referral URLs
- Cookies & Tracking Data: Please refer to our [Cookie Policy] for details
We do not knowingly collect personal information from children under 16.
2. How We Use Your Information
We process your data for the following purposes:
- To respond to your inquiries and provide support
- To send product information or quotations upon request
- To analyze website performance and user behavior
- To improve our services and user experience
- To comply with legal obligations
3. Legal Basis for Processing (for EU Users)
We collect and process your data based on:
- Your consent (e.g., newsletter signup, cookie acceptance)
- Contractual necessity (e.g., quotation requests)
- Legal obligations (e.g., tax or compliance requirements)
- Legitimate interest (e.g., security, analytics)
4. Sharing and Disclosure
We do not sell your personal data.
We may share your information with:
- Service providers (e.g., email hosting, analytics, CRM tools)
- Logistics or technical partners for order support
- Authorities when legally required
All third parties are contractually bound to safeguard your data.
5. Data Transfers
If you are located in the EU or UK, your data may be transferred outside the EEA (e.g., to servers in the US or Asia). When we do so, we use appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you
- Request correction or deletion
- Withdraw consent
- Object to processing
- File a complaint with a data protection authority
To exercise your rights, please contact us at: info@regencargobikes.com
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, or loss.
9. Third-Party Links
Our website may contain links to third-party websites. This policy does not apply to those sites, and we recommend reviewing their privacy terms separately.
10. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Effective Date”.
11. Contact Us
📧 Email: info@regencargobikes.com